Customer Experience

Today, creating a responsive e-commerce website with the latest products is not enough. It is equally important to learn about customer feedback for eCommerce business, as the success and growth of your business depend on your customers. According to a recent study conducted by the Spiegel Research Center, 95% of shoppers read customers’ feedback/comments before

“The customer experience is the next competitive battleground.” – Jerry Gregoire  There are so many e-commerce players, all competing for a finite market. In such a situation, as an e-commerce brand, how will you increase your customer base? Moreover, it is also essential to retain existing customers. The solution is simple; enhance the customer experience